Last updated: February 5, 2026

Our Commitment to Privacy

ProlongMD™ is a HIPAA-compliant, clinician-directed medical practice. We protect your privacy in accordance with HIPAA, applicable state privacy laws, and consumer protection laws where applicable.

Information We Collect

We may collect:

  • Personal identifiers (name, contact information, date of birth)

  • Health information related to your care

  • Payment information (processed securely by third-party vendors)

  • Website and usage data (such as IP address, device type, and pages viewed)

You may browse portions of our website without creating an account or submitting personal information.

How We Use Information

Information is used to:

  • Provide and coordinate medical care

  • Process scheduling, billing, labs, and prescriptions

  • Communicate with you about your care and account

  • Improve our services and comply with legal obligations

Sharing of Information

We may share information with:

  • Licensed medical Providers involved in your care

  • Pharmacies and laboratories necessary for treatment

  • HIPAA-compliant vendors supporting operations

  • Authorities as required by law

We do not sell your health information.

Website Analytics and Cookies

We may use cookies and similar technologies to operate our website, understand usage patterns, and improve performance. These tools collect limited technical information and are not used to access or identify individual medical records.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, and you acknowledge the inherent risks of electronic transmission.

Notice of Privacy Practices

ProlongMD™ maintains a Notice of Privacy Practices describing how protected health information may be used and disclosed and how patients may access their information. This Notice is provided during patient onboarding in our electronic medical records system and is available upon request.

Questions

If you have questions about this Privacy Policy, contact support@prolongmd.com.